▪ Refund Period

You are entitled to request a refund according to the following schedule, provided the service has not been used extensively:

▪ Mandatory Refund Cases

• A technical fault on the platform's side preventing use for more than 48 consecutive hours.
• An incorrect or duplicate charge.
• Failure to provide the paid service as described.

▪ Cases Where No Refund Applies

Refunds are not granted in the following cases:

• The specified refund period (14 days) has passed.
• Violation of the terms of use and account termination.
• Promotional offers and plans explicitly stated as non-refundable.
• Free or trial subscriptions.

▪ How to Request a Refund

• Send an email to info@t7ady.com with the subject "Refund Request".
• Include your account number, subscription date, and the reason for the refund request.
• Your request will be reviewed within 3 business days and you will receive a response.
• If approved, the amount is refunded within 7 to 14 business days.